The average Australian spends about $600 a year on a broadband subscription, but it’s up to individual consumers to set the right internet speed and use it to their advantage.
This week, the ABC has compiled a list of recommendations to help customers get the best value from their internet plans.
The recommendations cover broadband providers, internet speeds, data plans, data caps, and internet service charges.
The ABC’s Consumer Watchdog says that broadband users in Australia should be offered the best broadband options, even if it means going with a high price.
“I’ve heard from people who have had to cancel plans because they were getting speeds of around 600 megabits per second,” said consumer advocate Sue Copley.
“That’s not good enough.”
The Federal Government’s Broadband Pricing Review is due to be published in February, but consumer advocates say the recommendations are still needed.
The Federal Communications Commission says it is investigating complaints from internet users who are being charged more than $600 for internet speeds.
Consumers are also being forced to pay extra for internet speed, and ISPs have been criticised for blocking access to content such as Netflix.
Consumer Watchdogs Consumer advocacy group Consumer Watchout has released its own recommendations on internet speeds and data plans.
These include: Get a broadband speed of at least 500 megabit per second to get the most out of your broadband connection.
It’s recommended that you use a mobile data plan.
If you have a phone plan, set it to unlimited data.